Frequently asked questions
The things people ask most often. If your question is not here, email the studio and we will answer it: and probably add it to this page.
Booking
How do I book the studio?
Choose a package, pick a date and time, add any production services you need, enter your details and pay online. The whole thing takes a couple of minutes and you do not need an account.
Can I cancel my booking?
Yes. Cancel more than 24 hours before your session for a full refund or a free reschedule. Inside 24 hours, bookings are non-refundable. You can cancel from your booking page or by calling the studio.
Can I book for an entire day?
Yes. The Full Day package covers eight hours, which is the usual choice for recording a whole series in one sitting. If you need longer, request a corporate package and we will arrange it.
Payment
What payment methods are accepted?
We accept Mobile Money and debit or credit cards through Paystack, plus bank transfer. Payment is taken at the time of booking, which is what secures your slot.
Studio
Can I bring my own equipment?
Absolutely. The studio is yours for the session, so bring whatever kit you prefer to work with. Tell us in the special requirements box if you need particular power or mounting arrangements.
Production
Do you provide a camera operator?
Yes, as an add-on. A trained operator runs the cameras throughout your session so you can focus on the content. You can add this when you book.
Do you provide editing?
Yes. Add editing to your booking and we will handle post-production after the session. For larger projects, choose Full Production and the team will send you a quote.
Pricing
Can students get discounts?
Researchers get a discounted rate on standard studio time, applied automatically at checkout. KNUST students get more than a discount: a dedicated Student Studio with its own affordable packages, built for the content students actually make. See the Student Studio page for details.
How do I book as a KNUST student?
Choose "KNUST Student" at the start of the booking flow. Book with your KNUST email address and your student status is verified instantly; otherwise you can enter your student ID and our team will verify it before your session is confirmed.
Corporate
Can organisations book recurring sessions?
Yes. Organisations that need regular studio access can request a corporate package, and we will put together a schedule and rate that fits your programme.
Still have a question?
Call +233 32 249 4067 or email studio@carisca.org: a real person will answer.
