Privacy

When you book a session we collect your name, email address, phone number and, if you give one, your organisation and customer category. You can also optionally tell us the purpose of the booking and any special requirements.

We record the booking itself: the date, time, package, add-ons and amount. We keep a record of each payment, including the reference Paystack gives us and the payment method used.

We do not see or store your card details or Mobile Money credentials. Those are handled entirely by Paystack on their own systems.

To confirm and run your booking, to take payment for it, and to contact you about that session: a confirmation, a reminder, and a note if something changes.

To keep accurate financial records, which we are required to do.

Your customer category is used to work out whether a discount applies to your booking.

Paystack, our payment processor, receives your email address and the amount so it can take the payment.

Our email provider receives your email address and the content of the messages we send you.

We do not sell your information, and we do not share it with anyone for marketing.

Booking and payment records are kept for as long as we are required to retain financial records.

If you would like your contact details removed from our system, email us and we will do it, keeping only what we are obliged to retain for accounting.

You can book as a guest without creating an account. If you do create one, you can sign in to see your upcoming and past bookings, your membership and your receipts.

Sessions are kept in a signed-in cookie. We use no advertising or tracking cookies of any kind.

For any question about your information, email studio@carisca.org or call +233 32 249 4067.